10.2 Viewing and collecting key recoveries

Once you have created a request for key recovery, the certificates being recovered are displayed on the Certificates tab of the View Request screen in the MyID Operator Client.

Note: This tab appears only for key recovery requests made through the API or the MyID Operator Client, not through MyID Desktop.

If you set up the credential profile to require validation, you can approve the key recovery request from this screen.

For new key recovery devices, you can use the MyID Operator Client to collect this request as a standard card issuance or soft certificate issuance. For an update card job, you can click the link in the Device Serial Number box on the Request tab, then click Collect Updates; you do not use the key recovery workflows (Collect Key Recovery, Collect My Key Recovery) as you would if you requested a key recovery operation through MyID Desktop.

The details of all key recovery operations are recorded in the audit.